Last year about a year ago I carried my van there to be repaired. I made it clear that I only wanted OEM parts. To make a long story short I will probably never get to use my van I have invested $19,000 in because directions were not followed. However, if I am reading my credit card statement correctly this company has done the right thing and refunded my charge. Such is life but is important to follow your customers directions. Most people don’t invest 19,000 in a $2400 vehicle but when you only have cash sporadically that is the best you can do to keep transportation.